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W&L Subaru
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4.8
3,891 Reviews
535 Point Township Dr, Northumberland, Pennsylvania 17857
Directions
Sales: (570) 473-3432
Service: (888) 739-7206
Parts: (888) 781-2217
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W&L Subaru
Northumberland, PA
Overview
Employees
Reviews
Vehicles
This rating includes all reviews, with more weight given to recent reviews.
4.8
3,891 Reviews
W&L Subaru is an excellent choice for buying Subaru parts! Our Subaru auto parts experts are professionally trained and ready to assist you. No matter what part you need, W&L Subaru will get you the right part, and you'll get it quickly!Remember to visit our car parts and accessories specials page to see what discounts we're currently offering. No time to stop by our Northumberland Subaru dealership? If you know the car part you need, you can order it online. Simply fill out our online parts order form.Are you planning your next weekend DIY (Do It Yourself) project? Our Northumberland Subaru parts store can provide you with all the parts and accessories you could possibly need. We stock an array of parts for new Subaru cars, and late model used cars. Some repairs, however, should be left to the professionals. If you are looking for professional installation of your auto parts and accessories, schedule an appointment with our Northumberland Subaru repair shop today.
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4.8
3,891 Reviews
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View 6 Awards
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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W&L Subaru is an excellent choice for buying Subaru parts! Our Subaru auto parts experts are professionally trained and ready to assist you. No matter what part you need, W&L Subaru will get you the right part, and you'll get it quickly!Remember to visit our car parts and accessories specials page to see what discounts we're currently offering. No time to stop by our Northumberland Subaru dealership? If you know the car part you need, you can order it online. Simply fill out our online parts order form.Are you planning your next weekend DIY (Do It Yourself) project? Our Northumberland Subaru parts store can provide you with all the parts and accessories you could possibly need. We stock an array of parts for new Subaru cars, and late model used cars. Some repairs, however, should be left to the professionals. If you are looking for professional installation of your auto parts and accessories, schedule an appointment with our Northumberland Subaru repair shop today.
Read More
View 6 Awards
Overview Employees Reviews (3,891) Inventory (600)
W&L Subaru Awards Awards
W&L Subaru Hours Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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buying experience helpful friendly staff customer service price recommend dealer sales person professional
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Showing 3,891 reviews
April 14, 2024
SALES VISIT - NEW
Low pressure approachRespectful interaction Fair trade in No push for any extras Hope to buy there again in five years trade in No push for any extras Hope to buy there again in five years More
by chlop 
Verified Customer Verified Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco "Frankie" Funiciello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -
Apr 15, 2024 -
Helpful 0
April 14, 2024
SALES VISIT - NEW
Great experience. Great service. No pressure sales. Would recommend to anyone looking for a new car. Great service. No pressure sales. Would recommend to anyone looking for a new car. More
by mcbean84 Verified Customer Verified Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Endy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -
Apr 15, 2024 -
Helpful 0
April 13, 2024
SERVICE VISIT
Great customer service. They are fast and convenient. Nice waiting area and friendly staff. Highly recommend! They are fast and convenient. Nice waiting area and friendly staff. Highly recommend! More
by bill.shutt Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -
Apr 15, 2024 -
Helpful 0
April 12, 2024
SALES VISIT - USED
Had a great experience purchasing a car at W and L Subaru. Kyle was great to work with and he helped us find the right car for the right price. No pressure sales. Many thanks. Subaru. Kyle was great to work with and he helped us find the right car for the right price. No pressure sales. Many thanks. More
by chadwick.susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -
Apr 12, 2024 -
Helpful 0
April 11, 2024
SALES VISIT - USED
Overall it was the best experience so far with buying a car. No hassles. No run arounds. No pushy sales people following you around. Sales person was very informative when asked questions. Best prices when car. No hassles. No run arounds. No pushy sales people following you around. Sales person was very informative when asked questions. Best prices when compared to other subaru dealers. More
by clarice Verified Customer Verified Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -
Apr 12, 2024 -
W&L Subaru responded
Thank you, Clarice! It was our pleasure providing a hassle-free experience!
Helpful 0
April 11, 2024
SALES VISIT - NEW
Everyone that we dealt with was very professional and energetic towards our needs. Austin was great as a salesman and explained all the options of the Ascent to us. Frankie explained all the bells and w energetic towards our needs. Austin was great as a salesman and explained all the options of the Ascent to us. Frankie explained all the bells and whistles about the car. And Tony was very thorough about the finance options to us. More
by dth1955 Verified Customer Verified Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco "Frankie" Funiciello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -
Apr 12, 2024 -
W&L Subaru responded
Thank you so much for taking the time to share your thoughts online! If you need anything else, just let us know!
Helpful 0
April 10, 2024
SERVICE VISIT
It is a good dealership. Great selection of cars. Great delivery specialists. I'll be back. Great selection of cars. Great delivery specialists. I'll be back. More
by deborah_klinger Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Christine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Heltzinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -
Apr 12, 2024 -
Helpful 0
April 10, 2024
SERVICE VISIT
Best place to buy a vehicle. To notch service all around, and every time. Love W&L Subaru. To notch service all around, and every time. Love W&L Subaru. More
by teeksmarie Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Heltzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -
Apr 12, 2024 -
Helpful 0
April 10, 2024
SERVICE VISIT
W&L Subaru would not honor a manufacturer safety recall required by federal law. The service manager did not understand the legal differences between warranty and recall work. He made false claims about th required by federal law. The service manager did not understand the legal differences between warranty and recall work. He made false claims about the condition of my vehicle as excuses of the reasoning for not performing work. Clearly the service manager did not understand the technicalities of PA safety inspection or federal recall laws.Additionally, even though I scheduled a specific date and time for the service to be performed, the car sat there for 2-3 days after the schedule time until they informed me they would not be performing any services. Finally, I received a text link to a video of "my vehicles inspection", but this was for another vehicle! They didn't even do a visual inspection of my car. More
by Jon Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cliff Clymer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -
Apr 12, 2024 -
W&L Subaru responded
Thank you for the feedback Jon. Based on your descriptions here it sounds like we may have some sort of miscommunication or some other type of misunderstanding. We are very sorry if that is the case. To be clear, we love to do recall work, for 3 reasons: (1) it keeps our customers safe, (2) it keeps our customer's cars safe, and (3) we make money when we do them because the manufacturer pays us to do them. In other words, recall work is a win-win for both the customer and the dealership. Without your VIN I am not able to look up the specific details of your case, so if you need any further details about the reasons that we were unable to perform your work, feel free to reach out to us at 570.473.3432. Thanks again, and have a great day. [Please note: service does not see replies here on Dealerrater]
Helpful 0
April 10, 2024
SALES VISIT - USED
Whole process from start to finish was easy and everything was explained clearly as we moved along and our questions were answered professionally. Everyone was nice and friendly and I would recomm everything was explained clearly as we moved along and our questions were answered professionally. Everyone was nice and friendly and I would recommend W&L Subaru to anyone looking to buy. More
by emandaim Verified Customer Verified Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -
Helpful 0
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