INSPECT
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Solve Your Multipoint Inspection Challenges
What are your goals and what’s stopping you from achieving them? Whether you need to service more cars in less time, find and retain service staff, or deliver the digital experience customers expect, Xtime Inspect will help get you there while cultivating loyal customers.
Service More Cars in Less Time
Find and Retain Service Staff
Deliver the Digital Experience Customers Expect
Your shop needs to optimize its capacity.
Time is a precious commodity for both you and your customers. You might not even realize all the ways underutilized capacity impacts your business.
You need happy staff to have happy customers.
Outdated systems and processes contribute to worker fatigue, stress, and turnover, all of which affect your ability to serve your customers. You might be surprised to learn the full impact on your business.
You need seamless digital interactions.
Customers expect to connect with your shop the way they already do with their favorite brands — online or on their phone. If you can’t meet this expectation, your business may suffer.
Service More Cars in Less Time
Your shop needs to optimize its capacity.
Time is a precious commodity for both you and your customers. You might not even realize all the ways underutilized capacity impacts your business.
Find and Retain Service Staff
You need happy staff to have happy customers.
Outdated systems and processes contribute to worker fatigue, stress, and turnover, all of which affect your ability to serve your customers. You might be surprised to learn the full impact on your business.
Deliver the Digital Experience Customers Expect
You need seamless digital interactions.
Customers expect to connect with your shop the way they already do with their favorite brands — online or on their phone. If you can’t meet this expectation, your business may suffer.
Grow Service Department Profitability
$0
increase in dollars per RO
Source: Data from all Xtime dealers between August 2022 and July 2023.
Easy-to-use Multipoint
Inspection Technology
Get faster approvals and higher profits while increasing customer satisfaction with a transparent service experience. With Xtime Inspect, you build a customer’s faith in you by enhancing the way you inspect vehicles and communicate recommendations and service updates.
Custom Multipoint Inspection Process
Easy Picture and Video Capture and Share
Real-time Customer Status Updates
Automatic Declined Services Capture
Maximize Shop Efficiency and Effectiveness
Custom Multipoint Inspection Process
Get maximum shop control with a uniform, digital inspection process.
Easy Picture and Video Capture and Share
Show your customers what the technician sees for fast approvals.
Real-time Customer Status Updates
Keep your customers informed while freeing up your advisors’ time.
Automatic Declined Services Capture
Sell previously declined services by referencing a centralized service history.
Custom Multipoint Inspection Process
Get maximum shop control with a uniform, digital inspection process.
Real-time Customer Status Updates
Keep your customers informed while freeing up your advisors’ time.
Easy Picture and Video Capture and Share
Show your customers what the technician sees for fast approvals.
Automatic Declined Services Capture
Sell previously declined services by referencing a centralized service history.
Xtime Inspect Features
Shop Control
Ensure each technician consistently inspects every vehicle coming through the shop with a custom multipoint inspection process.
Use real-time dashboards and scoreboards that display critical KPIs and metrics to identify additional revenue opportunities and process improvements.
The integrated quote generation process, from technician to parts to advisor, ensures faster, more accurate customer quoting of additional recommended service.
Mobile Access
Give your technicians the ability to perform inspections from their iOS or Android device so they can capture notes and pictures at any time. The data collected is updated in real time, so techs don’t lose time switching from phone to desktop.
Service Financing
Increase dollars per repair order by making it easy for customers to say yes to pricy repairs when you provide them with payment options.
Advanced In-dealership Communications
Enable an exceptional collaboration experience. With the ability to share rich media among dealership personnel, and filter chats by RO status, Xtime Inspect can help boost efficiency and profits while enhancing the way your service department communicates.
Shop Control
Ensure each technician consistently inspects every vehicle coming through the shop with a custom multipoint inspection process.
Use real-time dashboards and scoreboards that display critical KPIs and metrics to identify additional revenue opportunities and process improvements.
The integrated quote generation process, from technician to parts to advisor, ensures faster, more accurate customer quoting of additional recommended service.
Mobile Access
Give your technicians the ability to perform inspections from their iOS or Android device so they can capture notes and pictures at any time. The data collected is updated in real time, so techs don’t lose time switching from phone to desktop.
Service Financing
Increase dollars per repair order by making it easy for customers to say yes to pricy repairs when you provide them with payment options.
Advanced In-dealership Communications
Enable an exceptional collaboration experience. With the ability to share rich media among dealership personnel, and filter chats by RO status, Xtime Inspect can help boost efficiency and profits while enhancing the way your service department communicates.
Proven Results With Fixed Ops Professionals
Get the most out of your Xtime solutions with expert guidance. Our industry professionals will show you how to achieve results that align with your dealership goals.
Inspect is the lifeblood of what we do here on a daily basis. It offers us amazing insight into finding sales opportunities.”
Bryan Smith
General Manager, Toronto Honda and Toronto Kia
Not to leave out other convenience options like service pickup and delivery, where customers never have to leave their home or office. And the option to pay online — now that’s making it easy for your customers to do business with you.”
Tully Williams
Fixed Operations Director, The Niello Company
Let’s talk about creating the ultimate service experience at your dealership.
Want to learn more about driving efficiency, profitability, and customer and employee retention with Xtime solutions? Ready to demo with our sales team? Just fill out the form and we’ll get in touch.
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Resources to Support Your Success
Find the guidance you need as you prepare to enhance your service experience with new technology.
Infographic
Use Pictures and Video to Grow Your Numbers
What’s more powerful — showing or telling? When it comes to additional service recommendations, you have a choice. View the infographic to see wh…
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Article
Improve Transparency and Trust with Picture- and Video-Based Communication
In the automotive industry, service satisfaction has become an important driver of success.
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